--- title: What if I Need To Change My Order After Purchase? description: What if I need a different size box, to swap materials, adjust my order quantity, or change the shipping method for the order I just placed? --- [Skip to content](https://support.fantastapack.com/what-if-i-need-to-change-my-order#main-content) English Show submenu for translations [![Fantastapack Logo.png](https://support.fantastapack.com/hs-fs/hubfs/Boxmaker%20files/Template%20Assets%20-%20DO%20NOT%20USE/FPK%20Blog%20-%20Theme%20Assets/Images/Fantastapack%20Logo.png?width=142&height=70&name=Fantastapack%20Logo.png)](https://www.fantastapack.com/) - [Custom Boxes](https://www.fantastapack.com/collections/custom-boxes) Show submenu for Custom Boxes - [All Custom Boxes](https://www.fantastapack.com/collections/custom-boxes?base=topnav1&sort_by=best-selling) - [Shipping & Mailers](https://www.fantastapack.com/collections/subscription-boxes-and-mailers?base=topnav) - [Dividers & Inserts](https://www.fantastapack.com/collections/custom-inserts-collection?base=topnav) - [Retail & Displays](https://www.fantastapack.com/collections/retail-displays?base=topnav) - [Food & Drink](https://www.fantastapack.com/collections/food-drink-boxes?base=topnav) - [F-Flute Boxes](https://www.fantastapack.com/collections/f-flute?base=hp) - [Folding Carton](https://www.fantastapack.com/collections/folding-carton) - [Labels](https://www.fantastapack.com/collections/labels) Show submenu for Labels - [Oval](https://www.fantastapack.com/collections/labels/products/oval-label) - [Rectangular](https://www.fantastapack.com/collections/labels/products/rectangle-label) - [Round](https://www.fantastapack.com/collections/labels/products/circle-label) - [Square](https://www.fantastapack.com/collections/labels/products/square-label) - [Fantastapack Pro](https://info.fantastapack.com/pro?base=topnav) - Resources Show submenu for Resources - [Artwork Guidelines](https://support.fantastapack.com/artwork-guidelines) - [Blog](https://blog.fantastapack.com/?base=topnav) - [Production & Shipping Times](https://www.fantastapack.com/pages/production-shipping-times) - [Sustainability](https://www.fantastapack.com/pages/sustainability?base=topnav) - [Reviews](https://www.fantastapack.com/pages/reviews) - [Log In](https://www.fantastapack.com/account/login) - [Cart](https://www.fantastapack.com/cart) Open main navigation Close main navigation - [Custom Boxes](https://www.fantastapack.com/collections/custom-boxes) Show submenu for Custom Boxes - [All Custom Boxes](https://www.fantastapack.com/collections/custom-boxes?base=topnav1&sort_by=best-selling) - [Shipping & Mailers](https://www.fantastapack.com/collections/subscription-boxes-and-mailers?base=topnav) - [Dividers & Inserts](https://www.fantastapack.com/collections/custom-inserts-collection?base=topnav) - [Retail & Displays](https://www.fantastapack.com/collections/retail-displays?base=topnav) - [Food & Drink](https://www.fantastapack.com/collections/food-drink-boxes?base=topnav) - [F-Flute Boxes](https://www.fantastapack.com/collections/f-flute?base=hp) - [Folding Carton](https://www.fantastapack.com/collections/folding-carton) - [Labels](https://www.fantastapack.com/collections/labels) Show submenu for Labels - [Oval](https://www.fantastapack.com/collections/labels/products/oval-label) - [Rectangular](https://www.fantastapack.com/collections/labels/products/rectangle-label) - [Round](https://www.fantastapack.com/collections/labels/products/circle-label) - [Square](https://www.fantastapack.com/collections/labels/products/square-label) - [Fantastapack Pro](https://info.fantastapack.com/pro?base=topnav) - Resources Show submenu for Resources - [Artwork Guidelines](https://support.fantastapack.com/artwork-guidelines) - [Blog](https://blog.fantastapack.com/?base=topnav) - [Production & Shipping Times](https://www.fantastapack.com/pages/production-shipping-times) - [Sustainability](https://www.fantastapack.com/pages/sustainability?base=topnav) - [Reviews](https://www.fantastapack.com/pages/reviews) - [Log In](https://www.fantastapack.com/account/login) - [Cart](https://www.fantastapack.com/cart) - English Show submenu for translations Welcome to the Fantastapack Support Center. How can we help you today? - There are no suggestions because the search field is empty. 1. [Fantastapack Support Center](https://support.fantastapack.com/?hsLang=en) 2. [Ordering Packaging](https://support.fantastapack.com/ordering-packaging?hsLang=en) # What if I Need To Change My Order After Purchase? ## What if I need a different size box, to swap materials, adjust my order quantity, or change the shipping method for the order I just placed? Once you upload your artwork, our system begins to process your order. Once submitted, there are very few changes that can be made to your order. Any of the following order change requests **cannot be made and require a cancellation**, **refund,** or **reorder**: - Changing box style - Changing dimensions - Changing material type - Changing print options If you wish to make a change to your packaging order but have not yet uploaded your artwork file, please contact our [Customer Success team](mailto:support@fantastapack.com) as soon as you can at [support@fantastapack.com](mailto:support@fantastapack.com). Our staff will work with you to determine if your change can be made. If you used Art Studio, our free online graphics editor tool, your artwork file is automatically added to your order and enters production once your order is placed. Please be sure that your art file is the final version. You can edit your design in your shopping cart before placing your order. We are not responsible for any mistakes in the order parameters you have inputted or selected or for the content of your artwork.   - [Artwork Guidelines](https://support.fantastapack.com/artwork-guidelines?hsLang=en) - [Ordering Packaging](https://support.fantastapack.com/ordering-packaging?hsLang=en) - [Products & Materials](https://support.fantastapack.com/products-materials?hsLang=en) - [Production & Shipping](https://support.fantastapack.com/production-shipping?hsLang=en) - [Default HubSpot Blog](https://blog.fantastapack.com/) [![Chill listening crop-3](https://support.fantastapack.com/hs-fs/hubfs/fpk%20logo.png?width=102&height=50&name=fpk%20logo.png "Chill listening crop-3")](https://www.fantastapack.com) Thanks for Visiting the Fantastapack Support Center. Copyright © Fantastapack. All Rights Reserved. [Privacy Policy](https://www.fantastapack.com/pages/privacy-policy) | [Terms & Conditions](https://www.fantastapack.com/pages/terms-of-service)